কর্মক্ষেত্র
অফিসে
শিক্ষাগত যোগ্যতা
HSC, Bachelor degree in any discipline
অভিজ্ঞতা
সর্বনিম্ন ২ বছর
অভিজ্ঞতার ক্ষেত্র:
Cafe management, Food and Beverage, Team Care
চাকরির প্রয়োজনীয় বিষয়সমূহ
বয়স ৩০ থেকে ৫০ বছর
উভয় পুরুষ এবং নারীরা আবেদন করতে পারবেন
Good communication and social skills, energetic team player.
Good leadership skills.
Pleasant and cheerful personality.
Willing to learn and has passion for service industry.
Willing to provide the highest quality of service at all times.
Willing to visit abroad for training purpose.
Minimum 2 years as Team Care or Outlet Manager in a F&B business.
Must be ready to work on weekends, public holidays and perform shift duty.
Positive attitude and commitment to customer satisfaction.
Valid Passport is Mandatory.
প্রতিষ্ঠানের ধরণঃ দোকান / অনলাইন শপ
ডিপার্টমেন্টঃ ম্যানেজমেন্ট এবং এডমিনিস্ট্রেশন
চাকরীর বর্ণনাঃ চাকরির দায়িত্বসমূহ
A warm welcome greeting to customers on arrival (always maintain eye contact).
Promote a friendly and happy atmosphere in the store.
To conduct daily briefing with all Sandwich Stars and Team Cares on daily specials, promotion,
upselling target, sales target and current customer service and operations issues.
Conduct daily opening and shift checklist and report any maintenance issues immediately.
Supervise on duty Sandwich Stars and Team Cares to ensure compliance to highest standard of
product preparation, hygiene and safety compliance and best customer service.
Ensure customers' satisfaction and by meeting their expectation.
Perform any duties of Sandwich Stars whenever needs arises.
Compliant handling - Empower to do CRS (Customer Recovery Service) and CRM (Customer Relationship Management) with customer (see authority level below).
Ensure a high standard of personal hygiene, cleanliness and neatness.
Overall tidiness of the store.
Perform other reasonable job duties as requested by Superior.
To manage stock inventory to ensure freshness of raw materials and wastages.
To manage labour cost through proper manpower scheduling.
To manage utilities and operation expenses to maximize profit from Café.
To ensure all sales collection are accurately accounted and all cash bank into Company account.
কোম্পানীর সুযোগ সুবিধাদি
Yearly 02 Bonus, 01 bonus equal to 01 basic, upon completion of successful probation period.
Yearly Increment based on performance evaluation.
