চাকরীর বর্ণনাঃ
চাকরির দায়িত্বসমূহ
Manage large amounts of inbound/ outbound calls in a timely manner.
Maintain notes of the conversations with the Customer and analyze the data.
Follow communication "scripts" when handling different topics.
Keep records of all conversations in our call center database in a comprehensible way.
Meet personal/team qualitative and quantitative targets
Write and submit timely reports on performance, targets, and service queries.
Submit Customer feedback reports to the Office Day to Day.
Any other relevant tasks are given by the management.
Social communication service as a (moderator).
Support mail reply as per on issues.
Feedback calls and follow-up the customer satisfaction.
Instant took action on issues and given the right solution.



কোম্পানীর সুযোগ সুবিধাদি
Weekly 2 holidays
লাঞ্চ সুবিধা: সম্পূর্ণ ভর্তুকি
উৎসব ভাতা: ২টি ( বার্ষিক )